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Size, exchange, delivery: everything you need to know before ordering.
SIZE GUIDE
Find your size
Measure your foot in 1 minute and compare with the table. Available sizes: 40 to 44.
| EU size | Foot length |
|---|---|
| 40 | 25.0 – 25.5 cm |
| 41 | 25.6 – 26.2 cm |
| 42 | 26.3 – 26.8 cm |
| 43 | 26.9 – 27.5 cm |
| 44 | 27.6 – 28.2 cm |
How to measure?
- 1Place a sheet against the wall and stand on it, heel touching the wall.
- 2Draw a line at the tip of your longest toe.
- 3Measure from the wall to the line, in cm. Use the longer of your two feet.
💡 Between two sizes? Take the larger one. The leather shapes to your foot after a few days.
EXCHANGE & RETURNS
Buy without risk
You pay nothing until you've seen your shoes. And if the size is wrong, we exchange it.
01
Check on delivery
Open the parcel in front of the courier, look at and feel the leather, then pay.
02
Size exchange
Size too big or too small? Message us on WhatsApp within 7 days of delivery. Shoes not worn outside, clean, in their original box.
03
Exchange costs
For a size exchange, you only pay the delivery (about 30 DH). Manufacturing defect: free exchange, always.
FAQ
You may be wondering…
Order & payment
How do I order?+
Choose your model, colour and size, then fill in the form. You can also order directly on WhatsApp.
What happens after I order?+
We call you or message you on WhatsApp to confirm the size and address. Then your parcel ships and arrives in 24 to 72 hours.
How do I pay?+
Cash on delivery, when you receive the parcel. No online payment is required.
Can I open the parcel before paying?+
Yes. Open the parcel in front of the courier, look at and feel the leather. You only pay if you're happy.
Delivery
How long does delivery take?+
24 to 72 hours depending on your city (up to 5 days for remote areas).
Is delivery free?+
Yes, delivery is free anywhere in Morocco. The price shown is the final price.
Size, exchange & refund
I don't know my size, what should I do?+
Use our size guide (diagram + calculator), or send us your foot length on WhatsApp and we'll advise you. Available sizes: 40 to 44.
What if the size doesn't fit?+
Message us on WhatsApp within 7 days of delivery. We send you the right size; you only pay the delivery (about 30 DH). Shoes not worn outside, in their box.
Can I get a refund?+
Yes. You have 7 days after delivery to change your mind. Message us on WhatsApp, then send the shoes back unworn outside, in their box (return shipping at your cost, about 30 DH). Once received and checked, we refund you by bank transfer within 7 days. Manufacturing defect: free return and full refund.
Our shoes
Is it real leather?+
Yes. Our loafers and clogs are genuine leather, cut and stitched in our factory in Fès. Soles are expanded PVC (loafers) or polyurethane (clogs), light and comfortable. Inside, a soft, light EVA foam insole cushions every step.
Is it for men or women?+
Our current models are for men. A women's collection is coming soon.
How do I care for the leather?+
Wipe with a soft, slightly damp cloth, then let it air-dry away from sun and heaters. A colourless leather cream from time to time keeps the leather supple and shiny.
Do you have a shop in Fès?+
Not yet: today we sell online, directly from our factory. A shop in Fès will open soon.
Professionals
Do you sell wholesale?+
Yes, from one series of 12 pairs (mixed models and sizes), for shops, pharmacies, hotels and clinics. The more you order, the lower the price. Ask for our prices on the Wholesale page.
Can you add our logo?+
Yes, from 100 pairs: we mark your hotel, clinic or company logo on the shoes. Contact us for a quote.